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Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
· Discounted items are final and cannot be returned or exchanged
· Returned items must have tags still on and be returned in original packaging
· Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:
Your steps should be laid out clearly, linking to relevant pages, such as your online portal.
1. Login to our online return portal using your email address and order ID
2. Choose the products you wish to return from your order
3. Print your prepaid shipping label that you will receive by email
4. Send all items back to us using the label provided

Additional Information:
The following are add-ons with more information that you may want to include.
· If you need to exchange the goods, the freight will be borne by the customer. After providing the tracking number, we will send the machine back.
· If it is not a product problem and the customer wants to return the product, the shipping fee will be provided by the customer.
· If you encounter product problems, please contact customer service as soon as possible, with photos or videos and SN code attached.
· If it is a product problem, the refund will be completed within three working days.
· Contact information for your business if the customer has more questions
· Before returning the machine, please contact customer service and provide the tracking number. If there is no special reason, please do not return the machine without authorization.

Return Address : No. 2, 2nd Floor, Building 1, No. 26, Yayuan Road, Bantian Street, Longgang District, Shenzhen, Guangdong
Number : 13823346787
Name : Mr. Chen